Create Your Customer Account

You must create a user account to access the customer site to take advantage of the many recreational opportunities available to you. When creating your account, you only need to provide the required information. However, you are encouraged to provide as much information as possible.

Complete the following required steps and any optional steps, as necessary, to create your account:

  1. On the customer site, click Create New Account.
  2. On the Create New Customer page, answer whether you have purchased a license in the state:
    • If you answer Yes, you are returned to the sign in page. You can then search for your account using personal information or click the Sign in button to log in to your account.
    • If you answer No, you are prompted to answer if you need the ability to purchase licenses and whether you are a United States citizen. Customers who answer no will still have the ability to purchase products that do not require an account, such as quick sale items or merchandise. Click Next.
  3. Enter the following information based on your citizenship, then click Next:

    Note: If you do not have a Social Security Number, you must submit an affidavit in lieu of a Social Security Number.

    • United States Citizen
      • Date of Birth - Enter the date of birth using the MM/DD/YYYY format or click the Calendar icon to search for your date of birth.
      • Driver's License / ID Number - Enter your driver's license number or state identification number.
      • Issuing State - Select the state that issued your driver's license or state identification number.
      • Expiration Date - Enter the date on which your driver's license or state identification expires.
      • Social Security Number - Enter your Social Security Number.
    • Non-United States Citizen
      • Date of Birth - Enter the date of birth using the MM/DD/YYYY format or click the Calendar icon to search for your date of birth.
      • Driver's License / ID Number - Enter your driver's license number or state identification number.
      • Issuing State - Select the state that issued your driver's license or state identification number.
      • Expiration Date - Enter the date on which your driver's license or state identification expires.
      • Visa / Passport Number - Enter your visa or passport number.

      • Issuing Country - Enter the name of the country that issued the Visa or passport.
  4. On the Residency page, indicate if you are a resident or non-resident of the state, then click Next:
  5. On the Create Profile page, enter information in the required text boxes, then click Next:

    Note: Some profile information is auto-populated based on information entered on the Create New Customer page and cannot be modified.

    • Personal Information - Enter name, address, email, and phone number.
    • Identifying Characteristics - Enter identifying characteristics such as hair, eye color, and gender. This information can be used to readily identify you.
    • Communication Preferences - Select the Email and Mobile Phone options if you want to receive communications from the state. Or you can opt out of future communications.
  6. Click Next.
  7. In the Choose Address dialog box, select the correct address and click Confirm. Or click Edit and update the address information.
  8. (Optional) On the Create Username page, perform one of the following tasks:

    Note: Username is case-sensitive.

    • To create a username to access your account, enter a unique username in the Username text box and click Save.
    • To return to the Create Profile page and change your email address, click Cancel.
    • To bypass the option to create a user name for your account, click Skip.
  9. On the Review Summary page, review your profile information and perform one of the following tasks:
    • If the profile information is correct, click Yes.
    • If the information is not accurate, click No or click the Edit icon to return to the Create Profile page and update or change your profile information.

    A confirmation email will be sent to the email address listed during the account creation process.